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Experience Service Advisor
Coburg Toyota is a busy, continuously growing Dealership in the northern suburbs of Melbourne. We are looking for an experienced Service Advisor to join our Team.
This will be a fulltime position including some Saturday mornings on a roster basis. Reporting to the Service Manager you will be responsible for:
- Working within the dealership polices, guidelines and standards
- Greeting Guests as they enter the Dealership
- Scheduling Guest service repair orders
- Communicating clearly with the Guest to ensure all concerns are acknowledged
- Monitoring the process though the service department to detailing
- Preparing invoices and closing repair orders
- Be transparent and honest with the Guest with pricing, estimated completion times and providing updates to the Guest
- Ensuring the Guests' expectations are exceeded
You will supply :
- Exceptional Guest service skills
- Previous experience
- Excellent communication skills
- Proven time management skills
- Strong focus on GSI
- Must be an Australian Citizen
- Must have a current Australian Driver's Licence
- Must supply a Police Check, less than 3 months old
- Reliable and punctual
We will supply :
- Private use of a company vehicle or car allowance
- Very competitive salary package and commissions
- Strong Management Support
- Friendly and Supportive Team
- Uniforms
- Professional, modern and clean working environment
Please do not apply if you are not an Australian citizen and cannot meet the above criteria