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Experience Service Advisor

Coburg Toyota is a busy, continuously growing Dealership in the northern suburbs of Melbourne. We are looking for an experienced Service Advisor to join our Team.

This will be a fulltime position including some Saturday mornings on a roster basis. Reporting to the Service Manager you will be responsible for:

  • Working within the dealership polices, guidelines and standards
  • Greeting Guests as they enter the Dealership
  • Scheduling Guest service repair orders
  • Communicating clearly with the Guest to ensure all concerns are acknowledged
  • Monitoring the process though the service department to detailing
  • Preparing invoices and closing repair orders
  • Be transparent and honest with the Guest with pricing, estimated completion times and providing updates to the Guest
  • Ensuring the Guests' expectations are exceeded

You will supply :

  • Exceptional Guest service skills
  • Previous experience
  • Excellent communication skills
  • Proven time management skills
  • Strong focus on GSI
  • Must be an Australian Citizen
  • Must have a current Australian Driver's Licence
  • Must supply a Police Check, less than 3 months old
  • Reliable and punctual

We will supply :

  • Private use of a company vehicle or car allowance
  • Very competitive salary package and commissions
  • Strong Management Support
  • Friendly and Supportive Team
  • Uniforms
  • Professional, modern and clean working environment

Please do not apply if you are not an Australian citizen and cannot meet the above criteria

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